Specialist solicitors helping you force your landlord to fix your home and pay you compensation for the stress and damage caused.
If your landlord has failed to fix issues like damp, mould, leaks, or structural damage, you may be
entitled to compensation.
At Housing Disrepair Claims, we help tenants take action - quickly and
with no upfront costs.
You may be eligible to claim if your home has:
If your landlord has ignored the problem, you could have a strong case.
Compensation depends on:
Typical claims can range from hundreds to several thousand pounds.
Your landlord may be forced to:
There are no upfront costs to start your claim. You only pay if your claim is successful.
Start Your Claim NowYour landlord has a legal duty to keep your home safe and habitable.
Under section 11 of the Landlord and Tenant Act 1985, they must repair the structure and exterior of your property and maintain key installations like heating, water, gas and electricity.
The Homes (Fitness for Human Habitation) Act 2018 also requires your home to be fit to live in. That includes issues like damp and mould, leaks, and other issues that can affect your health and daily life.
If you've reported repairs to your landlord and they aren't resolved within a reasonable timeframe, you may be able to make a housing disrepair claim.
Don't let your landlord get away with disrepair. We can help you claim for all types of housing issues.
We are dedicated to protecting the rights of tenants across the UK.
Authorised and regulated by the Solicitors Regulation Authority (SRA No: 832082065) for your complete peace of mind and legal protection.
You pay nothing unless we win your case. Complete risk-free legal representation with no upfront costs.
We don't just get you compensation; we force your landlord to complete all necessary repairs through legal action.
Our dedicated claim specialists are available round-the-clock to help you. Get expert guidance whenever you need it through phone, email, or live chat.
What you can claim for housing disrepair and how we help you succeed.
For pain, suffering, and reduced quality of life caused by disrepair. Typically £1,000-£25,000 for prolonged issues.
Recovery of money spent on temporary repairs or alternative accommodation. Includes receipts and reasonable expenses.
Compensation for medical treatment and health impacts. Includes respiratory conditions, stress-related illnesses, and other health problems.
Replacement costs for items damaged by disrepair. Furniture, electronics, clothing, and personal items.
Recovery of legal expenses incurred during the claims process. Court fees, solicitor costs, and expert witness fees.
Temporary rent reduction for periods when property was uninhabitable or partially unusable.
Fill out our simple online form or call us for a free, no-obligation assessment of your claim. Our experts will review your situation and provide initial guidance.
Our legal team conducts thorough evaluation of your claim: evidence review, legal assessment, and compensation calculation.
We send formal notice to your landlord detailing all disrepair issues and required repairs, giving them 14-30 days to respond.
If landlord fails to act, we initiate court proceedings for repair enforcement and compensation claims.
Successful resolution with compensation payment and completed repairs to your property.
Answered yes to all of the above?
If so, you are eligible to make a housing disrepair claim.
Start Your ClaimWe help tenants who are dealing with housing disrepair get the support they need.
Whether you're living with damp, mould, leaks, or other serious issues, you have the legal right to a safe and well-maintained home. Our role is to assess your situation and, where appropriate, connect you with experienced professionals who can help you take action.
We aim to make the process simple, clear, and stress-free from start to finish.
Answer a few quick questions about your housing issue.
Our team assesses whether your claim is eligible.
If suitable, we'll connect you with a specialist who can help pursue repairs and possible compensation.
You may be eligible if your landlord has failed to fix:
If you're unsure, it's still worth checking—it only takes a minute.
Check Your EligibilityLandlords in the UK have a legal responsibility to ensure properties are safe and in good condition.
If repairs are ignored or delayed, you may be entitled to:
Repairs being carried out properly
For inconvenience or damage suffered
Support in resolving the issue properly
See what you receive vs what we handle for you
No Win, No Fee - You pay nothing unless we win your case
Check Your EligibilityMaster your legal rights with our comprehensive guide library. Select a category below to learn more about your specific disrepair issues.
Complete guides on burst pipes, bathroom flooding, ceiling leaks, water damage claims, and landlord responsibility for water-related repairs.
129 GuidesExpert resources on black mould, condensation, damp walls, health hazards, compensation for mould-related health issues, and landlord repair obligations.
140 GuidesComprehensive guides on cracked walls, roof leaks, broken windows, damaged flooring, structural defects, and exterior maintenance responsibilities.
30 GuidesEssential information on electrical hazards, faulty wiring, power failures, socket sparks, emergency electrical repairs, and landlord safety obligations.
Legal GuidesComprehensive legal guides covering tenant rights, landlord responsibilities, compensation calculations, and the complete claims process.
Success StoriesReal case studies and testimonials from tenants who have successfully claimed compensation for housing disrepair issues.
Get instant insights into your housing disrepair situation with our free online tools
Estimate your potential compensation amount based on your specific disrepair issues, severity, and duration.
Complete a comprehensive assessment of your property condition and get personalized recommendations.
Get answers to all your housing disrepair questions with our extensive FAQ section covering every aspect of claims.
All tools are completely free and provide instant results
Try Our Free ToolsFollowing these steps gives your claim the strongest possible foundation and improves the likelihood of a successful outcome.
Send a letter or email to your landlord detailing the disrepair, when it started, how it is affecting you, and requesting that repairs are carried out within a reasonable timeframe. Keep a copy of every communication. If you have reported verbally before, follow up in writing to create a paper trail.
Take clear, dated photographs and videos of the disrepair. Keep a diary recording how the issues affect your daily life — for example, health problems caused by damp, rooms you cannot use, or belongings that have been damaged. Save all correspondence with your landlord including texts, emails, and letters. Evidence is crucial to the strength of your claim.
Use our free online eligibility checker to find out in under 60 seconds whether you have a valid claim. You generally qualify if you rent from a council or housing association in England or Wales, you have reported the disrepair to your landlord, and a reasonable amount of time has passed without the repairs being completed.
Once you submit your claim form, one of our specialist housing disrepair solicitors will contact you to discuss your case. We will arrange a free survey of your property, send a letter of claim to your landlord, and handle all legal proceedings on your behalf. You do not need to do anything other than provide us with your evidence and answer any questions we have along the way.
In the majority of cases your landlord will agree to settle before court proceedings are necessary. Your home will be repaired to the required standard and you will receive financial compensation for the period of disrepair and any related losses. All on a No Win, No Fee basis — you pay nothing unless your claim succeeds.
We help tenants across every county in England and Wales. If you live in any of the areas below — or anywhere else in England and Wales — we can help you.
Housing Disrepair Claims is a specialist legal service operated by Cartman and Ross Limited, a Solicitors Regulation Authority (SRA) regulated law firm based in Bury, Greater Manchester. We are dedicated exclusively to helping tenants in England and Wales who are living in properties affected by disrepair that their landlord has failed to address.
Every tenant deserves a safe, warm and habitable home. When landlords — whether local councils, housing associations or private landlords — fail in their legal duty to maintain properties, the people who suffer most are the tenants. Damp and mould can cause serious respiratory conditions, leaking roofs can destroy belongings, and defective heating leaves families in the cold. We believe no tenant should have to tolerate that, and we are here to help.
A housing disrepair claim is a legal action taken by a tenant against their landlord for failing to carry out repairs to the property within a reasonable time frame after being notified. Under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, landlords have a statutory obligation to keep the structure, exterior and internal installations of a rented property in good repair. When they fail to do so, tenants are entitled to seek compensation and force the repairs to be completed through the courts.
Common types of housing disrepair we handle include damp and mould growth, water leaks and flooding, broken or malfunctioning boilers and heating systems, defective roofing, crumbling plasterwork, faulty electrical wiring, drainage problems, and vermin infestations resulting from structural defects. If any of these issues are affecting your home and your landlord has not acted, you could have a valid claim.
The length of a housing disrepair claim can vary depending on the complexity of the issues and how quickly your landlord responds. Many claims are resolved within three to nine months, though some cases, particularly those involving severe disrepair or uncooperative landlords, can take longer. Our solicitors will keep you fully informed throughout the process so you are never left wondering what is happening with your case.
Compensation in housing disrepair cases is typically calculated as a percentage of the rent paid during the period of disrepair, taking into account the severity of the conditions. Cases involving serious health impacts, damage to personal belongings, or prolonged periods of unresolved disrepair generally attract higher awards. On average, our clients receive between £2,000 and £5,000 in compensation, though awards can be higher in complex cases. All of our cases are handled on a No Win, No Fee basis, meaning there is no financial risk to you.
We work with tenants in every county across England and Wales, from Greater Manchester and London to Cornwall, Kent, Devon, Yorkshire and beyond. Whether you are renting from a local council, a housing association, or a private landlord, our team has the expertise to assess your situation and guide you through the claims process. Call us on 0161 814 7270 or use our online eligibility checker to find out if you qualify in under 60 seconds.
